Financial Policy and Information for Patients with Insurance

• Whenever possible, we will make every attempt to inform you of the fee for your upcoming treatment, diagnostic evaluation, or scan before your visit. 
• Payment is due at the time of your visit. Acceptable forms of payment are: cash, checks, credit/debit, and Care Credit.
• This office does not offer extended billing or monthly billing plans*. Balances over 60 days are subject to an 18% APR finance charge.
• *For patients who qualify, 12 month with no-interest payment plans are available through Care Credit. Ask a staff member for details or visit carecredit.com for pre-approval.
• Open account balances over 90 days may be sent to an outside collection agency, and are subject to credit bureau reporting. This may apply even if you have insurance and regardless of open claim status.

• We are pleased to assist you by filing your insurance claim for you. We will file insurance claims for any dental insurance plan, but we may not be contractually obligated to adjust our fees to your insurance company’s arbitrarily determined fee allowance. If we are not contractually obligated, you will be responsible for the difference between what the insurance pays and our fee for service. 

• PLEASE BRING YOUR INSURANCE CARD AND PHOTO ID TO YOUR APPOINTMENT. If you do not have an insurance card, please bring a recent Explanation of Benefits Statement from your insurance company.

• Dr. Morant is a contracted provider for Delta Dental Premier Network. 

• It is your responsibility to provide accurate, complete, and up-to-date insurance subscriber information. 

• We will do our best to estimate and inform you of your “out-of-pocket” cost using the information you have provided. This is only an estimate, made with the information provided, with the tools we have access to, on this day, and is not a guarantee of payment by any insurance company. Estimates are subject to change.  

• If you require a more specific determination of your insurance benefits we recommend filing a pre-estimate with your insurance company. This can take anywhere from a few days to several weeks for us to receive. 

• You are responsible for paying the out-of-pocket estimate at the time of your visit. 

• If your insurance company has not paid your claims within 45 days, then you will be billed for the full amount of the open balance. If you feel you have been billed due to an error in processing your claim, please contact us immediately and we will make an attempt to resolve errors in claims filed on your behalf. Regardless of insurance claim status, if we are unable to resolve errors after 45 days, the unpaid balance becomes your responsibility and is subject to applicable interest charges.

• Please be aware that our ability to file, amend, or appeal claims expires 12 months after treatment.  We are here to answer your questions.

"Out of Network" Carriers:

• As a courtesy to our patients, Connecticut Endodontics, LLC will file insurance claims to any dental plan for dental treatment regardless of "In Network" or "Out of Network" status. Many plans will pay dental benefits to "Out of Network" providers. 

• Filing an insurance claim is not a guarantee of payment. Patients are responsible for any remaining amount between the fee for treatment and the amount paid by insurance. 

• For the most accurate picture of your available coverage, we recommend filing a "pre-treatment" estimate. Please be advised that this can take up to 3 weeks.